|
Being that I am the son of the President, CEO and Founder of Air Overseas,
I'd like to speak in terms of what my father has taught me.
I have always admired my father's intelligence, forthrightness, strength of character,
and especially how these qualities extend to his professional demeanor and management style
and permeates through the entire company.
As a family owned and operated company we take enormous pride in the quality of our work.
Everything we do reflects on us as a company but also as individuals and as a family.
With over 20 years experience in travel management, several in key executive positions with airlines,
consolidators and tour operators, I have never been exposed to a more demanding boss,
more patient a teacher, or as motivating a coach.
His latest directive to me was to develop growth strategies.
His only restriction... "but whatever you do, don't change anything."
While initially dumbfounded, I soon saw the clarity and foresight of his directive.
Growth must be accomplished while maintaining corporate focus
and always within our area of expertise.
Above all, it must be designed to not only gather new clients but more importantly
to retain our growing, loyal customer base through attractive offers and impeccable performance.
We embrace new technology such as the Internet and e-mail which mutually enhance our ability to
communicate and facilitate access to pertinent travel information.
We reject technology such as telephone answering devices requiring any additional entries.
During business hours, and often long beyond, we are but a SIMPLE phone call away.
I invite and encourage you to explore airoverseas.com for all your European travel needs.
Airfares, Car Rental Rates, Weather Forecasts, Country Information,
and Currency Exchange are included in this gold mine of relevant information.
Please communicate by e-mail or telephone any suggestions, concerns or requests that you may have.
Nils A. Stille
Executive Vice President
|
